Return policy

Ordering, Payment and Cancellation 

Price advertisements on the Honda site are invitations to you to make offers to purchase Honda Product on the Honda site, and are not offers to sell. Your properly completed and submitted order form on the Honda site constitutes your offer to purchase the Honda Product referenced in your order. Your order will be deemed to be accepted only if and when Honda sends a confirmation email to your provided email address to confirm the availability and delivery status of your ordered Honda Product at your local Honda dealer (the “Confirmation Email ”). The Confirmation Email constitutes the acceptance of your order by Honda and your local Honda dealer, and forms a legally binding contract. A hold will be placed on your credit card for the total purchase price of your purchase order following your submission of the order form on the Honda site. The total price of your purchase order will not be charged to your credit card until the Confirmation Email has been sent to your email address. If you wish to cancel an order before you receive the Confirmation Email, you may attempt to do so by calling 1-888-9-HONDA-9 (1-888-946-6329). However, we may not receive and process your cancellation request before your order has been processed, in which case the Confirmation Email may already be sent and your credit card already charged. Should you still wish to cancel the order, a refund process will be initiated from the escrow account between Honda and your local Honda dealer. 

Delivery and Returns

Delivery of the Honda Product you have ordered for your local Honda dealer pick-up is subject to availability at the Honda dealer or national Honda warehouse. We will send you a Confirmation Email to provide more information on the availability and delivery status of your ordered Honda Product at your local Honda dealer. The Bill of Sale for your Honda Product is made between you and your local Honda dealer. Following your pick-up of the Honda Product, all requested returns or refunds shall be processed through your local dealer and subject to the return and/or refund policies of your local dealer and any laws applicable to your local dealer. If a Honda Product offered on the Honda site is not substantially as described, your sole remedy is to return it to your local dealer in unused (as-new) condition.